FAQ
Trippi Cue questions, answered
Including the ones with awkward answers: what it cannot do, when it stays silent, who can see the window, and whether you should be using it at all. Nothing here is softened for the sake of the page.
The basics
What is Trippi Cue?+
A Chrome extension for interviews that happen in a browser call. It hears the question addressed to you, shows a short suggested answer while the other person is still waiting for it, and translates the conversation underneath.
Who is it for?+
Whoever is in the chair being asked things: candidates in a technical, behavioral or case round, people interviewing in a language they know less well, and anyone who freezes for three seconds before a good answer arrives.
How is it different from interview preparation tools?+
Those work before the call — mock rounds, question banks, feedback afterwards. Cue does nothing before and nothing after; it works in the twenty minutes you are actually being interviewed.
Is it the same as Trippi?+
No. Trippi puts translated captions over a whole meeting so you can follow a language you do not speak. Cue answers the question asked of you and translates the call underneath. Separate extensions, separate plans.
Do I need to prepare anything?+
One line helps: “About this meeting” takes a sentence about the role and the round, and every answer is written against it. Nothing to upload, nobody to invite.
Questions and answers
How does it know a question was aimed at me?+
A cheap local check drops the small talk, then a model looks at the recent lines, the participants and your name and decides whether the closing turn was addressed to you. On a panel, questions put to somebody else never become cards.
Why does it sometimes stay silent?+
Three reasons: the model judged the question was not yours, its confidence was below the threshold, or the same question already had a card in the last minute. A quiet window is usually the product working, not failing.
Can I ask something myself?+
Yes. There is a field at the bottom of the window: your question goes off with the last minutes of the call as context and skips every automatic filter.
Can the answer be wrong?+
Yes. It is written by a language model from what was said, and it knows nothing about you beyond the call and your one line of context. Read it before you say it — it is a prompt for you, not a script.
How long does an answer take?+
A few seconds after the question is finished, which is the point: an answer that arrives after the topic has moved on is not an answer.
How many cards are on screen?+
Three by default, five at most. The window is meant to be glanced at mid-sentence, not read like a feed.
Languages
Can it translate the interview?+
Yes, and it does by default. Every recognised line also arrives in your language, from the first minute — 68 to choose from.
Can I read the answer in a different language from the question?+
That is the normal setup: the question stays as it was asked, the answer is written in the language you picked. You can be interviewed in German and think in Polish.
Can I turn translation off?+
Yes — set both language buttons in the window header to the same language, and the lines stay exactly as they were spoken.
Does switching language interrupt the session?+
No. The picker works mid-call and the copilot keeps running while you change it.
Platforms and devices
Which calls does it work in?+
Google Meet, Microsoft Teams on the web and Zoom on the web, in Chrome and Chromium browsers on a computer.
Why not the Zoom or Teams desktop apps?+
A browser extension can only reach browser tabs. The desktop applications are separate programs — no extension can see inside them, ours included. Ask for a browser link, or use “Join from your browser”.
Is there a phone version?+
No. Mobile browsers do not run extensions like this one, and a call in a phone app is not a browser tab at all.
Does it work behind a corporate Teams proxy?+
Yes, Cue recognises the Defender for Cloud Apps addresses. There it works on the click-only permission: start it by clicking the icon once the call is open.
Who can tell, and what is allowed
Does a bot join my interview?+
No. Nothing appears in the participant list, nothing announces itself, and the other side sees exactly what it would see without Cue.
Can the interviewer tell I am using it?+
Not from the call itself. But the window is drawn in your browser page, so it is visible to everyone if you share that tab — and we promise no secrecy beyond that plain description.
Is it allowed in interviews and exams?+
That is between you and whoever is running them. Many assessments say plainly that outside help is not permitted, and Cue is outside help. We do not build anything aimed at proctoring software, and we say so on the responsible use page.
Do you tell employers or hiring platforms anything?+
No. We have no relationship with any of them and there is no integration that could.
Audio, text and storage
What exactly does it listen to?+
The audio of the meeting tab, and only after your click. It never touches your microphone, your camera or any other tab.
Where does the audio go?+
Straight from your browser to our speech-to-text provider over an encrypted connection. It does not pass through our servers, and it is not recorded anywhere.
What is sent to your servers?+
A short rolling window of the recognised lines, the speaker labels, your name and your one line of context — enough for the model to tell whose question it is and to answer it.
Is any of that kept?+
The recognised text of the call and the answers are kept for 30 days, so a poor answer can be told from a poor question, and are then deleted automatically. They are never used to train a model and never sold, and deleting your account deletes them.
Is the call recorded?+
No, and it cannot be: the audio is never written to disk on your machine or ours, and no file or summary of your call is produced at any point.
What it does not do
Can it read my screen or the coding pad?+
No. Cue hears speech. A shared diagram, an editor, a slide — none of it reaches the extension, which matters most in coding and system design rounds.
Can it answer from my CV or my documents?+
Not today. There is nowhere to upload a file, and nothing would read it — answers come from what was said and from the line you typed in.
Does it give me feedback after the interview?+
No. Nothing is produced after the call: no notes, no score, no advice on how you did.
Does it run mock interviews?+
No. It works in a real call, with a real person asking real questions.
Plans and limits
Is there a free plan?+
Yes, and it does not expire. The monthly allowance renews on its own, and the window shows what is left of it.
What am I paying for?+
Hours of call that Cue listens to. Answers are not charged for — a round where it stays quiet costs the same as a busy one.
What happens when I run out?+
Cards stop and the window says so. The call is untouched. You can move up a plan mid-month or wait for the first of the month.
Can I cancel and get a refund?+
Cancel any time from your account page; refunds within 14 days of the payment, no argument required.
Support
Something is broken. What do you need from me?+
Which platform the call was on, what you expected, what happened, and whether the window opened at all. If you write from the extension, your version and platform arrive with the message.
How fast do you answer?+
Usually within one working day, and a person answers — there is no ticket queue to get lost in.
Can I ask for a platform you do not support?+
Please do. What people ask for is how the list gets longer.
Not here?
Every checkable claim about Trippi Cue — what it does, where it runs, what it costs and what it cannot do — is collected as one flat list of facts. If the answer is not there either, write to [email protected] — a person answers, usually within a working day.
Answers in the call, not after it.
Trippi Cue is in the Chrome Web Store and starting is free. Add it before your next interview.
